jobs at care.com
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Careers

Are you great at what you do? At Care.com people are our most important asset, and we're always on the lookout for exceptional people to join our team, whether you're in Technology, Marketing, Corporate, or Member Care.

As a member of the Care.com team you'll join folks who are committed to creating a positive, fast-paced working environment, in addition to making it easier for families to find reliable, trustworthy care for their loved ones.

Care.com was founded in October 2006 and has grown swiftly since that time, attracting the attention of investors such as Brian Swette, former COO of Ebay, and Reid Hoffman, co-founder of LinkedIn.

Care.com has attracted press attention on both the local and national level; we've been featured on The Today Show and ABC News Now, as well as in The New York Times, The Boston Globe and USA Weekend. In 2007, Care.com received the Stevie Award for Best New Company and was included in The Boston Globe's "Best of the New" list of the most innovative new companies.

Care.com is a truly exciting place to work and is an ideal environment for anyone looking to learn the ins and outs of web business.

Care.com offers competitive compensation and benefits including:

* Health and dental insurance
* Short term and long term disability insurance
* Group life insurance
* 401k
* Tax-free flexible spending accounts

Diversity and openness is an important part of our culture, and we pride ourselves on being an equal opportunity employer.

We are always hiring great people. A couple of sample positions are posted below. If you don't see something you are interested in, send your resume and we'll consider you for the next opportunity that fits.

Please email a cover letter, resume, and salary requirements in Word-compatible attachments to careers@care.com. State the department or position title you are interested in on the subject line so we can make sure it goes to the hiring manager in a timely fashion.
Member Care

Member Care Representative

This position will assist with member account/profile management, review, and editing and must have strong computer proficiency. The position requires excellent spoken and written communication abilities, proofreading and editorial skills a must. The position will involve direct contact with Care.com members, and the candidate must be enthusiastic about working with others in problem solving. The representative must able to take initiative in taking creative, solution-minded approaches to problem solving.

Requirements:

* Demonstrated writing experience, including ability to write clearly, concisely, and with attention to tone
* Excellent proofreading skills with an emphasis on accuracy, spelling, punctuation, and grammar
* Spoken communication skills
* Excellent administrative and organizational skills
* Enthusiasm for handling and resolving problems
* Ability to establish priorities, work independently and efficiently, and take initiative in offering additional assistance to Member Care and Operations team
* Ability to embody Care.com's mission/values in working with members

Product Management

Product Manager

This individual will be responsible for defining, prioritizing, and overseeing the implementation of features and functionality of the Care.com website. The ideal candidate will have previous experience developing product requirements for an online, consumer service. In addition, the candidate must be able to effectively manage cross-functional teams of stakeholders from throughout the organization.

Requirements:

* Experience working for a company/organization that develops and runs an online service, preferably a consumer-oriented service.
* Experience writing product requirements documents and functional requirements documents. This includes experience developing wireframes using tools such as Visio and/or graphics programs.
* An understanding of Information Architecture and a passion for defining a highly-usable online experience.
* Demonstrated ability to manage cross-functional teams, solve complex problems, and produce high-quality results.
* Knowledge of and experience with the reporting requirements of an online product.
* Ability to work in a fast-paced, start-up environment
* Excellent oral and written communication skills
* Ability to work independently and in a team environment
* BA/BAS in computer science or related field

Technology

Java Application Engineer

The ideal candidate will have experience with multi-tier website development using Java/J2EE technologies. The candidate will be an individual contributor within the software development team responsible for analysis, design, programming, testing, documentation and implementation of new product features. The ideal candidate will be responsible for the delivery of entire development initiatives.

Requirements:

* Must be familiar with advanced principles of object oriented analysis, design and programming.
* Experience with multi-tier website development in a Java/J2EE environment, including experience with Hibernate, Struts, and Web Services.
* Expert knowledge of relational databases, including schema design and advanced queries. MySQL experience is a plus.
* Expert knowledge of XML.
* Excellent time management skills and ability to take responsibility for deliverables.
* Ability to work in a fast-paced, start-up environment.
* Hands on experience with both Windows and Linux.
* Hands-on with one or more source control tools.
* BA/BAS in computer science or related field.

Please email a cover letter, resume, and salary requirements in Word-compatible attachments to careers@care.com. State the department or position title you are interested in on the subject line so we can make sure it goes to the hiring manager in a timely fashion.


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